JW Marriott Grosvenor House London

I was very pleased with both rooms. The Executive Lounge food and service were good.

The location and cleanness of rooms

location

Jw Marriott Grosvenor House London is not just a hotel stay to us . They have become a family ! We would never imagine going to London not staying to this Hotel ! The team have crossed all limits to ensure our stay is perfect ! The individual treatment for their guests is spectacular! The perfect food and lounge access , availability of Halal food in the hotel , the location near by Marble Arch , the shops , Hyde park , the hotel amenities ! Totally recommending the hotel to everyone I know. Thanking Victoria , Berkay, orla , Tugce , Abdul Latif & Sulaiman for making this an everlasting memory for my family.

I enjoyed many coffees at in-house Starbucks where i invariably received excellent service. Concierge Sullyman was ever so welcoming every day - he is such a great guy. Reception staff were warm, friendly and caring during any interactions with them. It was great to meet a fellow Irish lady, Megan, as I checked out - she was so professional and helpful as well as being lovely to deal with. The pianist is amazing - he played the most divine music. I encountered many members of the Team just randomly in the hotel and each and every one was courteous and always so pleasant.